How it works
- Start an application so we can understand your financial situation.
- Schedule a date and time for a secure call with our financial experts.
- Get excited! Our counselors will guide you through every step toward financial empowerment.
Who we are
Since 2012, UnidosUS Counseling Connection has provided high-quality housing counseling services – both over the phone and online.
We combine in-person and phone-based approaches to support individuals and meet their housing needs at no cost. Each of our certified housing counselors has the knowledge and expertise to address your concerns and fears.
We are an approved housing counseling agency by the U.S. Department of Housing & Urban Development and our certified housing counselors provide bilingual services in English and Spanish.
HOMEBUYING
Learn if you qualify for down payment assistance, understand your different loan options and prepare for future home maintenance costs.
RENTAL COUNSELING
Get help pursuing a new or alternative rental home, overcome challenges in your current rental situation and gain tools to fight displacement or eviction.
FINANCIAL MANAGEMENT
Learn how to effectively manage your personal finances to maintain long-term housing stability.
FORECLOSURE
Discuss your financial situation and learn what options you have to save your home.
We never share your information
We never share your information
We take your privacy and confidentiality seriously. Each of our certified housing counselors has the expertise to address any concerns and fears you may have.
As a HUD-certified housing counseling agency, we must hold all client information in strict confidence in a secure location. Our housing counselors and staff do not share personally identifiable information and ensure it remains secure and encrypted to further protect your privacy. UnidosUS does not share personally identifiable information with external agencies or organizations.
We record our phone calls per company policy. Read UnidosUS’s privacy policy to understand what personal information we collect and how we use the information we collect.
So what can you expect when you contact us?
- Complete the online intake form or call our hotline to schedule an appointment with one of our housing counselors.
- One of our certified housing counselors will reach out to you via a quick phone call to get more details about your housing or financial situation (about 10 minutes).
- Based on your needs and goals, we will connect you with a housing counselor that will serve as your guide and work with you to take the next steps to achieve your dream of owning a home.

Are you ready for trusted financial advice?
Learn if you're ready...
To buy a home, improve your credit, save for college and more. Complete the form below and one of our UnidosUS Counseling Connection intake staff will call you to begin the process.
Dreams to Keys Program
Our Dreams to Keys program supports borrowers who want to buy a home but aren’t yet mortgage– ready. Through our trusted and certified housing counselors and financial coaches, borrowers can address barriers to homeownership while maintaining their engagement with a lender to buy a home.
How it works
- A lender refers a borrower to UnidosUS Counseling Connection.
- The borrower completes an initial assessment to determine the most appropriate support for their homeownership journey.
- We connect the borrower to a Department of Housing and Urban Development-approved housing counselor or financial coach based on that person’s needs and timeline.
- We work with the borrower to create personalized action plans and milestone-based support check– ins — all to get the borrower mortgage– ready.
- Mortgage-ready borrowers re–engage with the referring lender to buy a home.
This program is a partnership and collaboration among lenders and borrowers that we tailor to lender objectives and borrower needs. It also expands access to trusted services for borrowers, so they aren’t halted on their homeownership journey.
Our Partners
Our partners have the opportunity to work with us to explore innovative housing counseling and financial capability programs and implement strategies that increase the effectiveness of counseling and coaching services.


