UnidosUS Counseling Connection

Renting a home and have questions?

Get FREE advice from UnidosUS Counseling Connection.

CALL OUR HOTLINE: 888-532-3021 

Monday-Friday from 8 a.m. to 5 p.m. ET. 
Our online intake form is open 24/7.  

How it works

  1. Start an application so we can understand your financial situation
  2. Schedule a date and time for a secure call with our financial experts.
  3. Get excited! Our counselors will guide you through every step toward financial empowerment. 

Who we are

Since 2012, UnidosUS Counseling Connection has provided high-quality housing counseling services – both over the phone and online.


We combine in-person and phone-based approaches to support individuals and meet their housing needs at no cost.  Each of our certified housing counselors has the knowledge and expertise to address your concerns and fears.

We are an approved housing counseling agency by the U.S. Department of Housing & Urban Development and our certified housing counselors provide bilingual services in English and Spanish.

 

HOW WE HELP

HOMEBUYING

Learn if you qualify for down payment assistance, understand your different loan options and prepare for future home maintenance costs.

RENTAL COUNSELING

Get help pursuing a new or alternative rental home, overcome challenges in your current rental situation and gain tools to fight displacement or eviction.

FINANCIAL MANAGEMENT

Learn how to effectively manage your personal finances to maintain long-term housing stability.

FORECLOSURE

Discuss your financial situation and learn what options you have to save your home.

We never share your information

We never share your information

We take your privacy and confidentiality seriously. Each of our certified housing counselors has the expertise to address any concerns and fears you may have.

As a HUD-certified housing counseling agency, we must hold all client information in strict confidence in a secure location. Our housing counselors and staff do not share personally identifiable information and ensure it remains secure and encrypted to further protect your privacy. UnidosUS does not share personally identifiable information with external agencies or organizations.

We record our phone calls per company policy. Read UnidosUS’s privacy policy to understand what personal information we collect and how we use the information we collect.

So what can you expect when you contact us?

  • Complete the online intake form or call our hotline to schedule an appointment with one of our housing counselors.
  • One of our certified housing counselors will reach out to you via a quick phone call to get more details about your housing or financial situation (about 10 minutes).
  • Based on your needs and goals, we will connect you with a housing counselor that will serve as your guide and work with you to take the next steps to achieve your dream of owning a home.

Are you ready for trusted financial advice?

Learn if you're ready...

To buy a home, improve your credit, save for college and more. Complete the form below and one of our UnidosUS Counseling Connection intake staff will call you to begin the process. 

Financial Fitness Series

Learn from our experts

What is financial fitness? It’s the skills, knowledge and tools you need to make wise decisions about your money — whether that’s saving to buy a home, manage debt or save more. In partnership with Oportun, Inc., a financial technology company, our Financial Fitness video series is designed to help you achieve your financial goals. Our easy-to-follow videos offer practical guidance and support every step of the way.

What you’ll learn:

  • Understanding credit scores and the impacts
  • Mitigating negative credit impacts
  • Importance of budgeting and creating financial goals
  • How to strategically reduce debt, build savings and assets

Our videos are crafted to be engaging, informative, and actionable, so you can start making positive changes today. Join us and take the first step towards financial fitness!

Watch now and start your journey to financial well-being with UnidosUS and Oportun, Inc.

Dreams to Keys Program

Our Dreams to Keys program supports borrowers who want to buy a home but aren’t yet mortgage ready. Through our trusted and certified housing counselors and financial coaches, borrowers can address barriers to homeownership while maintaining their engagement with a lender to buy a home.  

How it works 

  • A lender refers a borrower to UnidosUS Counseling Connection.  
  • The borrower completes an initial assessment to determine the most appropriate support for their homeownership journey.  
  • We connect the borrower to a Department of Housing and Urban Development-approved housing counselor or financial coach based on that person’s needs and timeline.  
  • We work with the borrower to create personalized action plans and milestone-based support check ins — all to get the borrower mortgage ready.  
  • Mortgage-ready borrowers reengage with the referring lender to buy a home.  

This program is a partnership and collaboration among lenders and borrowers that we tailor to lender objectives and borrower needs. It also expands access to trusted services for borrowers, so they aren’t halted on their homeownership journey.  

Our Partners

Our partners have the opportunity to work with us to explore innovative housing counseling and financial capability programs and implement strategies that increase the effectiveness of counseling and coaching services.

Get Involved

Become part of our Action Network and help us continue to forge a society that provides equal opportunity to all.

Fuel our mission

Donate

Join the UnidosUS familia of individual donors building a stronger America by creating opportunities for Latinos. Click DONATE now or email us at [email protected].